TERMS OF SERVICE
Welcome to the Lean Six Sigma Factory ("L6SF"). Please read these Terms of Service carefully before purchasing any courses, accessing training modules, or registering an account on our platform.
Last Updated: June 2026
🔒 PROJECT CONFIDENTIALITY & NON-DISCLOSURE INTEGRATION
Critical Note for Candidates and Corporate Sponsors: Lean Six Sigma Factory operates under a strict, automatic non-disclosure standard. By accepting these Terms of Service at checkout, you and your employing organization explicitly agree to and are fully protected by our standing Project Confidentiality Commitment. This guarantees that all business data, value stream maps, operational metrics, and process artifacts submitted during your training and certification cycle remain strictly private, secure, and legally protected.
1. Contractual Relationship
These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you" or "the Customer"), and Adam Maurer, operating as a Trabalhador Independente under Portuguese law, holding Tax Number (NIF) 302065709, and trading under the commercial brand name Lean Six Sigma Factory (hereinafter referred to as "L6SF", "the Instructor", or "we").
2. Services Provided
L6SF provides professional Lean Six Sigma training, mentoring, and certification programs (including Yellow Belt and Green Belt courses). Registration provides the user access to live training cohorts, digital assets, templates, and exam review cycles managed exclusively by the Instructor.
3. Payment, Taxes, and Fees
All training purchases are processed via secure integrated transaction environments (Stripe). Prices are stated in Euros (€) and are inclusive of any applicable local Portuguese taxes based on your billing registration details. Access to active course materials is contingent upon successful settlement of your financial balance at checkout.
4. Refund & Cancellation Policy
Due to the live interactive nature and limited operational capacity of our scheduled cohort blocks, requests for seat cancellations or registration transfers must be submitted via email at least seven (7) calendar days prior to the first official scheduled class session. No refunds will be authorized once live group instruction cycles have actively commenced.
5. Intellectual Property Rights
Unless explicitly indicated otherwise, all training curriculums, lecture materials, diagnostic templates, software spreadsheets, and system code architectures are the proprietary property of L6SF. Candidates are granted a non-exclusive, non-transferable, single-user license to utilize these frameworks solely for personal professional development or internal optimization of their individual employer's processes.
6. Certification Requirements
Enrollment or attendance in a course does not automatically guarantee certification. Official Lean Six Sigma certification requires individual candidates to successfully fulfill attendance requirements, clear baseline diagnostic examinations, and complete real-world operational project criteria to the standard verified by the Lead Instructor.
7. Governing Law and Legal Disputes
These Terms, along with your registration configuration, shall be construed, interpreted, and governed exclusively by Portuguese Law. Any dispute, litigation, or legal claim arising from your relationship with L6SF shall be brought exclusively before the Judicial Court of the District of Funchal, Portugal, with all parties explicitly waiving alternative geographic or legal forums.