Frequently Asked Questions
1. Who is this training designed for?
Yellow Belt: Ideal for front-line staff, supervisors, and department heads who need to identify waste (Muda) and support a culture of continuous improvement.
Green Belt: Designed for project leaders, managers, and process owners who will lead cross-functional teams and use data-driven methodology (DMAIC) to solve complex operational problems.
2. Do you offer in-person training at corporate offices?
Yes. While we specialize in high-engagement virtual delivery, we offer on-site, in-person training for corporate teams. Please contact us to discuss travel logistics and group pricing.
3. What if the scheduled course times don’t work for me or my team?
The dates listed on our booking page are our standard public sessions. If these do not align with your schedule, please contact us. We are happy to discuss custom scheduling or request specific dates and times for your group that are not already pre-booked.
4. Is the training live or self-paced?
Our courses are instructor-led and synchronous. We believe Lean Six Sigma requires real-time interaction, group problem-solving, and immediate feedback. You get the high-touch engagement of a traditional seminar with the convenience of a virtual classroom.
5. Are there any prerequisites for the course?
No prior Six Sigma certification is required. However, we recommend that Green Belt candidates have a basic comfort level with data and a specific process or problem in their current role that they wish to analyze during the course.
6. What kind of device and software do I need for the course?
You must have a computer (Laptop or Desktop) with a stable internet connection.
You must be able to join the virtual classroom with audio and video enabled.
You must be able to install the necessary statistical and modeling software provided during the course.
Tablets and mobile devices are not sufficient for the hands-on technical portions of the Green Belt curriculum.
You will not be required to purchase software because the course uses professional-grade open-source tools.
7. What if I miss one or more classes?
Yellow Belt: Missing classes will result in no certification because the three-day course builds on itself. You will be asked to reschedule.
Green Belt: Attendance is required throughout the ten-day intensive course. Missing more than one day will require rescheduling.
8. Can I cancel or rebook my timeslot?
Yes. Please contact us by email to request a different course date or to cancel your booking.
9. Can I pay by invoice?
Yes. All orders are processed through Stripe, which supports invoice payments.
10. Is there an exam?
Yes. Both Yellow Belt and Green Belt certifications include a live proctored exam conducted at the end of the final training day.
11. Can I retake the exam if I fail?
Yes. One retake is included for Yellow Belt and two retakes are included for Green Belt.
12. Are there tollgate reviews and mentoring sessions included?
Yes. Green Belt participants receive tollgate reviews at the end of each DMAIC phase to help ensure project success.
13. Will training material be provided after the course?
Yes. You will receive copyrighted tools, templates, and training materials for use in your own improvement projects.
14. When will I receive my certificate?
Yellow Belt: After passing the exam you receive a Letter of Completion and then have two weeks to submit a 15-minute A3 improvement project.
Green Belt: After passing the exam you receive a Letter of Completion and then have six months to submit a DMAIC project presentation.
15. Are your certificates recognized globally?
Yes. Our training follows internationally recognized Lean Six Sigma practices and focuses on practical, measurable business results.
